Updated: May 2026
Reach Our Buyer’s Team — Bali + Labuan Bajo Offices
Email, WhatsApp, or phone. Our team responds within 4 business hours weekdays. Initial consultation always confidential and no obligation. Full buyer’s process described before any engagement commitment. Phinisi on Wikipedia
Email Now WhatsApp Direct →Contact Channels
| Channel | Detail | Best For |
|---|---|---|
| sales@komodoluxury.com | Detailed inquiries, document attachments, async communication | |
| +62 811-3823-875 | Quick questions, scheduling, real-time discussion | |
| Phone | +62 811-3823-875 | Voice conversation when needed |
| Office (Bali) | Jl. Sunset Road No. 815, Seminyak | In-person meeting, by appointment |
| Office (Labuan Bajo) | Komodo Luxury Marina | Operating yacht inspection base |
What Happens After You Reach Out
Our standard buyer engagement process is structured to respect your time and avoid speculative work on either side. From first contact through formal engagement: Phinisi heritage (UNESCO ICH)
Within 4 business hours of inquiry. A senior broker (not an automated system) responds with acknowledgement and initial questions to understand your context. Optionally, calendar link to schedule 45-60 minute video call. South Sulawesi shipbuilding
Introductory video call (45-60 minutes). Free of charge, no obligation. We use this to understand your buyer profile (private use, charter operation, hospitality asset), realistic budget range, timeline, geographic preferences, prior yacht experience. We share our process, fees, and realistic timeline. By call’s end we both know whether continued engagement makes sense.
Buyer engagement memo (post-call). If we proceed, we prepare a 12-15 page intake document summarising shared understanding, recommended path (new-build vs operating vs refit candidate), shortlist criteria, engagement structure including scope, fees, and timeline. You review and sign or modify.
Shortlist + inspection trip (weeks 2-6). We curate 5-9 candidate yachts and arrange 4-7 day Indonesia trip covering Bali, Bira, and Labuan Bajo.
Survey + offer + closing (months 2-4). Independent surveyor inspection. Structured offer drafted as deal memo. Negotiation, escrow, and closing typically 60-120 days from offer submission.
Office Visit Protocol
Both Bali and Labuan Bajo offices welcome buyer visits by appointment. We do not maintain walk-in retail-style premises — these are working offices with confidential client meetings, so booking matters.
Bali office (Seminyak HQ): email sales@komodoluxury.com with proposed date 5+ business days in advance. Office is co-located with Juara Holding executive operations.
Labuan Bajo office (Komodo Luxury Marina): email same address. Most accessible during charter season (April-November). Off-season visits possible by special arrangement.
Bira yard visits require 2-week advance notice and are typically combined with full inspection trip. We arrange domestic flights (Makassar-Bulukumba), ground transport, and overnight accommodation.
Confidentiality
Our buyer engagement is confidential by default. We do not publish buyer names, do not share inquiry details with third parties without your specific consent, and do not include yacht details in any marketing materials beyond our website listings (which exclude buyer-identifying information).
For HNW buyers concerned about discretion, we accommodate signed NDA prior to any deal information sharing. Most of our buyers prefer LinkedIn or video-call interaction during early engagement, which we fully support.
How quickly should I expect a response after initial inquiry?
We respond to all inquiries within 4 business hours during weekdays (Asia-Pacific business hours, GMT+7 to GMT+8). Initial response is from a senior broker, not an automated system. Response includes acknowledgement, initial questions to understand context, and (if you prefer) a calendar link to schedule introductory video call within 1-3 business days.
Do you accept inquiries through channels other than email or phone?
Yes — we accept inquiries through email, WhatsApp, phone, video call, and in-person at either office (by appointment). For HNW buyers preferring discretion, we accommodate signed-NDA-first protocols where information sharing is gated by mutual confidentiality commitment.
Speak With Our Buyer’s Team
Two offices — Bali and Labuan Bajo. Our team responds within 4 business hours, weekdays. Confidential, no obligation.
The Allure of Owning a Phinisi Yacht: Your Gateway to Untamed Luxury
Imagine the gentle sway of a handcrafted wooden hull beneath your feet, the sun-drenched deck stretching before you, and the vast, turquoise expanse of the Indonesian archipelago unfurling on the horizon. Owning a phinisi yacht is an embrace of an unparalleled lifestyle, a direct portal to discovery and bespoke luxury. These magnificent vessels, born from centuries of Indonesian maritime tradition, represent a harmonious blend of ancient craftsmanship and modern comfort. Each phinisi tells a story, carved from resilient tropical hardwoods, its sails billowing like wings against an azure sky. This is more than a boat; it’s a private sanctuary, transporting you through some of the world’
